Blissiree
Book a Consultation

App Terms & Conditions

Effective Date: September 2026
Last Updated: 25 August 2026

Important Wellbeing Notice

The App is intended to support general emotional wellbeing and self-regulation. Unless Blissiree expressly states otherwise for a specific regulated service, it does not provide medical, psychiatric, psychological, counselling, diagnostic or emergency services and is not a substitute for professional care. The App is not monitored for emergencies. If you believe you or another person is in immediate danger or needs urgent assistance, contact the emergency services or an appropriate qualified professional available in your location.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE APP.

1. About These Terms

These Terms & Conditions / Terms of Use ("Terms") govern your access to and use of the emotional wellbeing, nervous system regulation and emotional regulation mobile application and related digital services operated by Blissiree Pty Ltd (the "App" and, together with associated features, content and support services, the "Services").

By creating an account, purchasing or activating a subscription, clicking an acceptance button, or otherwise accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

These Terms should be read together with our Privacy Policy and any additional terms or notices displayed for a particular feature, purchase, promotion or service. If there is an inconsistency, any mandatory law applies first, then any specific feature or purchase terms, then these Terms.

2. Who We Are

The Services are operated by Blissiree Pty Ltd ("Blissiree", "we", "us" or "our"), an Australian company based in Perth, Western Australia.

  • Business / registered address: 10 Flagstaff Lane East Perth, WA 6004
  • General support email: conciergesupport@blissiree.com
  • Legal / privacy contact email: conciergesupport@blissiree.com
  • App / website: Blissiree - Retrain Your Brain / www.blissiree.com

3. Eligibility and Authority to Use the Services

You may use the Services only if you have the legal capacity to enter into these Terms under the laws that apply to you. If you are under 18 years of age or otherwise below the age of legal majority where you live, you may use the Services only with the involvement, permission and supervision of a parent or legal guardian where required by law.

A parent or guardian who permits a minor to use the Services is responsible, to the extent permitted by law, for supervising that use and ensuring the minor understands the wellbeing and safety limitations described in these Terms. Blissiree may apply feature-specific age limits or parental-consent requirements where necessary.

You must not use the Services if applicable law prohibits you from receiving or using them.

4. Purpose and Nature of the App

4.1 General Wellbeing and Self-regulation

The Services are designed to provide general educational and self-guided tools that may support emotional wellbeing, self-awareness, nervous system regulation and emotional regulation. Depending on the features made available, this may include educational material, reflections, guided practices, check-ins, journaling, breathing or grounding exercises, prompts, reminders, audio or visual content, and other wellbeing resources.

4.2 Not Medical, Psychological or Emergency Care

Unless a particular service is expressly described by Blissiree as being delivered by an appropriately qualified and regulated professional, the Services do not constitute medical advice, diagnosis, treatment, psychotherapy, psychological services, counselling, psychiatric care or other professional healthcare. No clinician-patient, psychologist-client, counsellor- client, therapist-client or similar professional relationship is created merely by using the App.

You should not use the Services to diagnose a condition, decide whether to start, stop or change medication or treatment, delay seeking professional care, or replace advice from a qualified health professional. If you have health concerns, are receiving treatment, or are unsure whether an exercise is appropriate for you, seek advice from an appropriately qualified professional.

4.3 Emergencies and Crisis Situations

The App is not an emergency, crisis-response or continuous-monitoring service. Blissiree does not promise that messages, journal entries, check-ins, searches, or other activity will be reviewed in real time or at all for safety concerns. If you believe there is an immediate risk of harm, serious deterioration, or other emergency, do not rely on the App; contact emergency services or an appropriate qualified professional available in your location.

4.4 Individual Responses and Outcomes

Wellbeing practices can affect people differently. Results are personal and may vary. Blissiree does not guarantee that the Services will achieve a particular emotional, therapeutic, health, performance or lifestyle outcome. You are responsible for deciding whether to pause or stop an activity if it causes discomfort or does not feel appropriate for you, subject always to any advice from your treating professionals.

5. Accounts and Account Security

Some features may require an account. If you create an account, you agree to provide information that is accurate and reasonably current and to keep your login credentials confidential. You are responsible for activity carried out through your account unless that activity resulted from circumstances for which you are not legally responsible.

You must notify Blissiree promptly at the support contact above if you reasonably suspect unauthorised access to your account. We may require reasonable verification before changing account details, restoring access or responding to security-sensitive requests.

You must not impersonate another person, create an account using information you are not authorised to use, or allow another person to use your credentials in a way that compromises security or privacy.

6. Personal Reflections, Journals and Other User Content

The Services may allow you to submit, store or create information such as journal entries, reflections, goals, check-ins, notes, responses, feedback or other content ("User Content"). You retain ownership of your User Content as between you and Blissiree.

You grant Blissiree a limited, non-exclusive, worldwide licence to host, store, reproduce, transmit, process and display your User Content only as reasonably necessary to provide, secure, maintain and improve the Services, comply with law, respond to your requests, or exercise rights expressly described in these Terms and the Privacy Policy. This licence does not transfer ownership of your User Content to Blissiree.

You are responsible for ensuring that User Content you provide does not unlawfully infringe another person's rights or include information about another person that you do not have authority to provide. Where the App offers a private journaling function, Blissiree will not treat private journal content as publicly shareable merely because it is stored through the App.

7. Automated, Personalised or AI-Assisted Features

Where the Services include automated, algorithmic, personalised or artificial-intelligence- assisted features, outputs may be generated from information you provide, your use of the Services, predefined content or automated models. Such outputs may be incomplete, inaccurate, unsuitable or not specific to your circumstances.

Automated or AI-assisted outputs are provided as general wellbeing information only unless Blissiree expressly states otherwise. Do not rely on them as medical, mental health, legal, financial, emergency or other professional advice, or as the sole basis for a significant health or safety decision. Blissiree may limit, modify or disable automated features where reasonably necessary for safety, quality, security, legal compliance or service operation.

8. Licence to Use the App

Subject to these Terms and any applicable payment requirements, Blissiree grants you a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable licence to access and use the Services for your own lawful personal use during the period in which you are entitled to access them.

This licence does not permit you to copy, reproduce, sell, rent, lease, distribute, commercially exploit, reverse engineer, decompile, attempt to extract source code from, bypass security controls of, or create derivative works from the App or its content except to the extent that applicable law expressly permits an act that cannot lawfully be restricted by contract.

9. Intellectual Property

The App, its software, design, branding, trade marks, logos, text, graphics, audio, video, exercises, programs, methodologies, compilations, interfaces and other content supplied by Blissiree are owned by or licensed to Blissiree and are protected by applicable intellectual property laws. Except for the limited licence in section 8, no intellectual property rights are transferred to you.

You may use content made available for personal offline use only where the App expressly enables downloading or where Blissiree otherwise gives permission. Any permitted copy must retain applicable notices and must not be used for resale, training a competing service, public redistribution or commercial exploitation without written permission.

If you submit suggestions or feedback about the Services, you permit Blissiree to use that feedback to develop and improve its products and services without an obligation to compensate you, provided this does not give Blissiree ownership of your private User Content or personal information.

10. Acceptable Use

You agree not to misuse the Services. In particular, you must not:

  • use the Services for unlawful, fraudulent, abusive, harassing, threatening, exploitative or harmful activity;
  • access or attempt to access another user's account or private information without authority;
  • introduce malware, harmful code, automated scraping, excessive automated requests or other activity that interferes with the security, integrity, availability or normal operation of the Services;
  • circumvent access controls, payment controls, geographic restrictions or technical protections;
  • use the Services or Blissiree content to infringe intellectual property, privacy, confidentiality or other rights;
  • misrepresent that Blissiree endorses, sponsors or is responsible for your statements, services or activities; or
  • use the Services in a way that creates a material safety, security, legal or operational risk to Blissiree, other users or third parties.

We will apply this section reasonably and consistently with applicable law. Where feasible and appropriate, we may give notice and an opportunity to remedy a breach before restricting access, but immediate action may be taken where reasonably necessary to address serious security, safety, fraud, legal or operational risks.

11. Paid Services, Subscriptions and Free Trials

This section applies only if Blissiree offers paid features, subscriptions, in-app purchases or free trials. The price, billing period, included features, trial duration (if any), renewal terms, taxes and any material restrictions will be disclosed at or before purchase.

11.1 Billing and App Marketplaces

Payments may be processed by an app marketplace or third-party payment provider. Where that occurs, the provider's payment terms and billing procedures may also apply. Blissiree does not receive or control all payment-card information where a third-party provider processes the transaction directly.

11.2 Automatic Renewal

If a subscription renews automatically, the renewal basis will be disclosed before purchase. Unless you cancel before the renewal date in accordance with the cancellation method shown at purchase or in your account or marketplace settings, the subscription may renew for the stated renewal period and the applicable charge may be processed by the relevant payment provider.

Blissiree will not rely on an automatic-renewal term to remove any cancellation, refund or other right that you have under applicable consumer law.

11.3 Free Trials and Promotions

If a free trial converts to a paid subscription, the conversion terms, trial period and price will be disclosed before you begin the trial. Promotional offers may have additional eligibility conditions disclosed with the offer. Unless required by law, a person may be limited to one introductory or promotional trial where the offer so states.

11.4 Price Changes

Blissiree may change future subscription prices by giving reasonable advance notice where required by law or the applicable marketplace. A price change will not retrospectively increase charges already paid. Where required by law, you will have an opportunity to cancel before a new price takes effect.

12. Cancellation and Refunds

You may cancel a subscription using the method made available for the relevant purchase, which may include App Store, Google Play, account settings or another payment provider. Cancellation ordinarily stops future renewal and does not necessarily produce an immediate refund for the current paid period, except where a refund is required by law or expressly offered.

Refund requests for purchases processed by an app marketplace may need to be made through that marketplace, subject to its processes and applicable law. Nothing in these Terms limits or excludes any refund, remedy, guarantee or other right that cannot lawfully be limited or excluded, including rights available under the Australian Consumer Law where it applies.

13. Third-Party Services, Links and Integrations

The Services may interact with app marketplaces, payment providers, analytics services, cloud hosting, device operating systems, health or wearable platforms, communication tools, external websites or other third-party services. Third parties operate under their own terms and privacy practices, and Blissiree does not control their independent services.

A link or integration does not by itself mean that Blissiree endorses every statement, product or service of the third party. To the extent permitted by law, Blissiree is not responsible for outages, changes or acts of third-party services that are outside Blissiree's reasonable control, but this does not affect any responsibility Blissiree has under mandatory law for the Services it supplies.

14. Privacy and Information Handling

Our collection, use, disclosure, retention and protection of personal information is described in the Blissiree Privacy Policy, available at www.blissiree.com/privacy-policy. The Privacy Policy should be reviewed together with these Terms, particularly because wellbeing information may be sensitive or health information under applicable law.

You should use available privacy and device controls appropriate to your circumstances and avoid entering information that is not needed for your use of the Services. If you share a device or account access with another person, that person may be able to view information accessible through the device or account.

15. Service Availability, Updates and Changes

We aim to provide reliable Services but do not promise uninterrupted or error-free availability. Access may be temporarily limited by maintenance, updates, network conditions, third-party outages, security events, legal requirements or circumstances beyond reasonable control.

Blissiree may update, improve, add, remove or modify features where reasonably necessary for product development, safety, security, legal compliance, technical compatibility or service operation.

We will not exercise this right in a way that unfairly deprives a consumer of a material paid benefit without an appropriate remedy where required by law.

You may need to install updates to continue using some features. We are not responsible for problems caused solely by a user's failure to install a reasonably required update after appropriate notice, except to the extent applicable law provides otherwise.

16. Australian Consumer Law and Mandatory Consumer Rights

If you are a consumer for the purposes of the Australian Consumer Law (ACL), the Services come with statutory consumer guarantees and other rights that cannot be excluded, restricted or modified by these Terms. These may include guarantees that services will be provided with due care and skill, be reasonably fit for a disclosed purpose in applicable circumstances, and be supplied within a reasonable time where no time is fixed.

Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, statutory warranty, condition, remedy or right that cannot lawfully be excluded, restricted or modified. If there is an inconsistency between these Terms and a mandatory consumer right, the mandatory right prevails.

Users outside Australia may also have mandatory consumer rights under the laws of the country or region where they live. Those rights continue to apply to the extent they cannot lawfully be waived by contract.

17. Disclaimers

Subject to section 16 and other rights that cannot lawfully be excluded, the Services are provided as a general wellbeing and educational resource. Blissiree does not warrant that:

  • any particular exercise, practice, suggestion or feature will be suitable for every person;
  • use of the Services will produce a particular health, emotional, therapeutic, relationship, sleep, performance or other outcome;
  • all content or automated outputs will be complete, current or free from error; or
  • access will always be uninterrupted or compatible with every device, operating system or third-party service.

Any references to research, wellbeing concepts, nervous system regulation, stress, emotional regulation or similar topics are provided for general informational purposes and should not be understood as a personalised diagnosis or treatment plan unless a specific regulated professional service is expressly offered and separately documented.

18. Responsibility for Your Choices

You remain responsible for your own decisions, actions and use of the Services. You should consider your circumstances, professional advice you have received, and any warnings or contraindications relevant to you before acting on general wellbeing content. You must not use the App in circumstances where doing so would create an unreasonable distraction or safety risk, including while driving or operating machinery.

19. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability arising from rights that cannot be excluded under the ACL or other applicable consumer law.

Subject to that rule, Blissiree is not responsible for loss or damage to the extent it is caused by: (a) your unlawful or material breach of these Terms; (b) your failure to follow reasonable safety instructions or professional medical advice; (c) unauthorised access resulting from your failure to take reasonable care of login credentials; or (d) third-party systems or events outside Blissiree's reasonable control, except to the extent Blissiree contributed to the loss or applicable law provides otherwise.

To the maximum extent permitted by law, Blissiree is not liable for remote or unforeseeable loss that was not reasonably foreseeable when you entered into the relevant contract. This section is not intended to exclude liability for personal injury, fraud, wilful misconduct, gross negligence, breach of non-excludable consumer guarantees, or any other liability that cannot lawfully be excluded or limited.

20. Indemnity for Unlawful Third-Party Claims

To the extent permitted by law, you agree to indemnify Blissiree against reasonable third-party claims, losses and costs arising directly from your unlawful use of the Services, your infringement of another person's intellectual property or privacy rights through User Content you provide, or your deliberate misuse of the Services. This indemnity does not apply to the extent the claim, loss or cost was caused or contributed to by Blissiree, and it does not require you to indemnify Blissiree for liability that cannot lawfully be transferred to you.

21. Suspension and Termination

You may stop using the Services at any time and may request account deletion using available account controls or the contact method described in the Privacy Policy. Stopping use or deleting an account does not automatically create a refund right beyond any right provided by applicable law or the relevant purchase terms.

Blissiree may suspend or terminate access where reasonably necessary because of a material or repeated breach of these Terms, fraud, security risk, unlawful activity, non-payment, harm to other users, legal requirements, or discontinuation of the Services. Where practicable and appropriate, Blissiree will give reasonable notice and an opportunity to remedy a remediable breach before termination.

If Blissiree permanently discontinues a paid Service before the end of a prepaid period for reasons not caused by your breach, Blissiree will provide any refund, credit or other remedy required by applicable law and may provide an additional pro-rata remedy where appropriate.

Sections that by their nature should continue after termination - including intellectual property, accrued payment obligations, consumer rights, liability provisions, dispute terms and provisions concerning prior User Content processing - survive termination to the extent legally applicable.

22. International Use and Local Laws

The Services may be made available internationally. You are responsible for complying with laws that apply to your use in your location. Availability in a country does not mean that every feature is appropriate, regulated or legally available in every jurisdiction.

Nothing in these Terms is intended to deprive you of mandatory rights under the law of your habitual residence or another law that validly applies despite the governing-law clause below. Blissiree may restrict a feature or geographic area where reasonably necessary to comply with law, licensing requirements, platform rules or safety obligations.

23. Changes to These Terms

Blissiree may update these Terms from time to time to reflect changes in the Services, law, technology, business practices or safety requirements. The updated Terms will state a new "Last updated" date.

If a change materially reduces your rights or materially increases your obligations in relation to an ongoing paid Service, Blissiree will provide reasonable advance notice where practicable and required by law. A change will not retrospectively alter accrued rights or remove mandatory legal rights. If you do not agree to a material change, you may stop using the Services and cancel future renewals, subject to any additional rights available under applicable law.

24. Governing Law and Disputes

24.1 Informal Resolution

If you have a concern or dispute, please contact Blissiree first using the support or legal contact details in section 2 and provide enough information for us to understand the issue. We will seek to address complaints reasonably and in good faith.

24.2 Governing Law

These Terms are governed by the laws of Western Australia, Australia, and applicable Commonwealth laws of Australia, without excluding any mandatory law that applies to you and cannot lawfully be displaced by contract.

24.3 Courts and Mandatory Local Rights

Subject to any mandatory right to bring a claim in another forum, the parties submit to the non- exclusive jurisdiction of the courts of Western Australia and courts competent to hear appeals from them. This clause does not prevent a consumer from exercising a mandatory right to bring proceedings in a court or tribunal available under applicable consumer law.

25. General Terms

25.1 Entire Agreement

These Terms, the Privacy Policy and any specific terms that apply to a feature or purchase form the agreement between you and Blissiree concerning the Services, subject to representations and rights that cannot lawfully be excluded.

25.2 Severability

If a provision is held invalid, illegal or unenforceable, it will be interpreted or severed only to the minimum extent necessary, and the remaining provisions will continue to operate where legally possible.

25.3 No Waiver

A delay or failure by either party to enforce a right does not waive that right. Any waiver must be clear and applies only to the specific matter for which it is given.

25.4 Assignment

You may not transfer your personal account or rights under these Terms in a way that would create a security, privacy or legal risk without Blissiree's consent. Blissiree may transfer its rights and obligations as part of a genuine corporate reorganisation, financing, merger, acquisition or sale of the relevant business, provided the transfer does not reduce mandatory consumer rights and is otherwise permitted by law.

25.5 Electronic Communications

You agree that notices and communications relating to the Services may be provided electronically through the App, by email, through an app marketplace, or by another reasonable electronic method, subject to any consent or notice requirements imposed by law.

26. Contact Us

Questions, complaints or requests relating to these Terms may be sent to:

  • Company: Blissiree Pty Ltd
  • Location: Perth, Western Australia
  • Support / Legal Email: conciergesupport@blissiree.com
  • Website / App: www.blissiree.com